SAME GREAT STYLES, FRESH NEW LOOK

Welcome to the new
alphabroder.com

A better way to support your business.

Our newly redesigned website is now easier to navigate, faster and more intuitive to use. You'll love our refreshed look from beginning to end.

Explore the new features:

New navigation

Our site has gotten a makeover and so has the ease of finding exactly what you need. Use the enhanced drop down menus to easily find product categories, brands, resources and so much more.

Enhanced product pages

We made buying our products even simpler. Now you can enjoy multiple product images, larger product photography and clearly defined buttons for downloads, samples and product sell sheets.

Upgraded cart

You will notice not only a cleaner look and feel in the cart, but useful features to make for a better shopping experience.

  1. Change warehouses per product
  2. Search within cart view
  3. Remove items from your order faster
  4. View color swatch of product in cart

Intuitive checkout

Checking out just got faster and more convenient on alphabroder.com ‐ We reconfigured the entire interface and user experience to follow a more traditional checkout journey. Plus, your order discounts are now clearly displayed to eliminate confusion.

Find orders and invoices

By default, this page shows your orders from the past 7 days. You can also search by Order #, PO # or Invoice #.

  1. Click Order Number to see the order detail
  2. Click the tracking number to see tracking information
  3. Click the invoice number to see the invoice document

Order Details

Clicking the Order # from the Order Status page brings you to the Order Detail page.

  1. Click the Order # to load the order confirmation PDF
  2. Click the Invoice # to load the invoice document
  3. Click the Carrier name to load tracking information on the carrier website

Payments and Statements

You can view statements and invoices under My Account > Invoices and Statements

You can pay invoices under My Account > Pay Invoices

  1. Select your payment method
  2. Enter a bank account or select the check box when you pay via PayPal if your account is eligible and click 'Select'
  3. Click on 'Pay or View Invoices' to show your invoices and statements. You can now make multiple web payments and store multiple bank accounts.

Quick Payment

This is available under My Account > Pay Invoices

  1. Select your payment method
  2. Enter a bank account or select the check box when you pay via PayPal or Credit Card if your account is eligible and click 'Select'
  3. Click 'Payment on Account' to pay invoices

Live chat with us

Want to get right to the point? We know the feeling of needing answers immediately, which is why we enhanced our customer experience with Live Chat integration. Click the "Chat" button at the bottom right corner, speak one-on-one with a real person (yes, really) from our customer service team and have all of your questions answered in real-time. We also have an updated website FAQ available with detailed information for how to use our new site.

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