• No returns will be accepted without a Return Authorization.
• Please inspect your merchandise before printing. We cannot accept returns on decorated or washed garments under any circumstances.
• Defective merchandise must have tape placed over the flaw before returning.
• Returns due to customer error will be subject to a restocking fee based on the quantity and nature of the products. There is a minimum restocking fee of $5.00.
• All refused and unclaimed C.O.D. shipments are subject to a 15% restocking fee in addition to shipping charges.>
• All claims for shortages, damages, etc. must be made within 72 hours of receipt of merchandise.
• No goods will be accepted for return after two weeks from the date of invoice.
• It is the responsibility of the buyer to verify the accuracy of style, color, size and quantity on orders shipped to parties other than the buyer prior to decorating.